I offer structured writing support for individuals who need to communicate clearly, particularly in situations where tone, clarity, and positioning matter.

Formal & Professional Correspondence

  • Letters to organisations, landlords, councils, schools
  • Formal responses and complaints

Complaints & Appeals

  • Structured complaints
  • Appeals where clarity and positioning matter

Sensitive & Personal Messages

  • Difficult conversations
  • Messages that need care and clarity

Editing & Redrafting

  • Improving existing drafts
  • Restructuring unclear writing

Administrative Writing Support

  • General written communication
  • Ongoing support if needed

Each piece of work is approached individually. I focus on clarity, tone, and structure — ensuring the message is not only well written, but positioned appropriately for the situation.

This is not a generic writing service. Each piece of work is considered carefully to reflect your circumstances with accuracy and judgement. Much of my work involves expressing what clients already know but have found difficult to articulate.

If you are unsure whether your situation fits, you are welcome to get in touch with a brief outline.

Pricing Structure

Each piece of work is considered individually, depending on the complexity, time required and the nature of the situation.

As a general guide, most standard pieces fall within a typical and reasonable range, which I am happy to outline once I understand your requirement and situation.

Typical Guide

  1. Tier 1 – Short simple pieces – (Letters | light redrafts)
  2. Tier 2 – Standard Pieces – (Structured letters | complaints and Responses)
  3. Tier 3 – More complex or sensitive work (Appeals | detailed situations and work requiring careful positioning)

A clear quote is always provided before any work begins.

If you would like to get in touch, you are welcome to contact me directly with a brief outline of your situation.

Email: shabnamkhancontact@gmail.com

WhattsApp: Number available soon